Terms and Conditions

The terms and conditions are in effect immediately when signing up for any session offered by York Mantrailing.


1. Booking a session

You MUST complete a client information form before booking a place on a session.

Everyone MUST attend an introductory session prior to booking onto any further session. If you have attended an introductory session with a different Mantrailing UK instructor, please provide details of this when booking with York Mantraining.

You will receive an email confirming your place on the course and details of how to pay. Payment must be made within 24 hours of confirmation or you will forfeit your place.

The booking is for one team consisting of one person and one dog. Second and subsequent dogs should be booked as another team unless you intend to rotate your dogs - permission must be obtained from York Mantrailing to do this.

The session information will state the number of trails per team offered at the session.

York Mantrailing can refuse a team if the client information form has not been completed fully.


2. Cancellation Policy

The cancellation fee is 100%, unless the space can be taken by another team – York Mantrailing will advertise the space and let the client know accordingly.

In case the participant or the participant’s dog becomes ill, so that they cannot take part in the session, it is at the discretion of York Mantrailing to offer the chance to attend a future session. 

In both events York Mantrailing will issue the customer with a voucher code to the value paid for the session if the place is filled by a different customer. 

York Mantrailing may cancel a session for the following reasons:

  • If there is a weather warning in place

  • If the trailing area is deemed dangerous to dog and handler

  • If the venue cancels; if it is possible to switch the venue, clients will be informed

  • If the instructor falls ill or cannot hold the session for other reasons. 

In all the above York Mantrailing will offer the client the chance to pre-book an alternative session before it is made public on the website.


3. Taking part

All dogs will be required to wear a harness and long line during the trails. Extendable leads are NOT allowed.

Dogs should not arrive already in the harness unless this has been agreed with York Mantrailing prior to the session. They should be wearing a collar.

Clients must be wearing footwear and clothing suitable for trailing; please ask York Mantrailing if you are unsure what to wear.

The following items are NOT PERMITTED at any session under any circumstances: electric shock collars, prong or pinch collars or any other device that causes discomfort, pain or fear to the dog. Any equipment or handling that the trainer deems unacceptable will result in the client being asked to leave the session.


4. General session behaviour

All clients MUST follow the guidelines of the instructor. Dogs must be on lead if not trailing.

Dogs are to be left in the owner’s car and safely secured while other dogs are working. It is the dog owner’s responsibility to make sure that the car has enough air circulation/flow and that water is provided for the dog’s health and safety.

If asked to wear a high-visibility jacket the client must do so. York Mantrailing does not take any responsibility for loss, injury or interference with the law while participating in the session.


5. The health of the dogs

Only healthy and fully vaccinated  (or titre tested) dogs can participate in the session that York Mantrailing is offering. All dogs are required to be wormed and flea treated regularly.

The participant must ensure that the dog is free of diseases. If a bitch comes into or is in season, York Mantrailing must be informed. If a dog falls ill shortly before or during a session, the instructor must be informed immediately to discuss further action and prevent a possible disease from spreading. 


6. Liability and insurance

York Mantrailing does not take ANY responsibility for ANY damage/harm done to person/s, dog/s or thing/s (e.g. buildings, cars, personal belongings etc.). You must be able to prove that your dog is insured if requested to do so.

The client is fully responsible for their own and their dog’s actions. York Mantrailing cannot be asked to take on any costs for damage or harm to you or your dog/s.

York Mantrailing does not take any responsibility in case of injury or death of your dog/s, other animals or yourself or third parties.

York Mantrailing takes all reasonable precautions within the structure of the trailing sessions to avoid injury resulting from dog bites. However, York Mantrailing accepts no responsibility for damage or injury resulting from dog bites occurring to clients or their dogs while attending sessions.  The Control of Dogs Act 1986 section 21 - "Liability of owner for damage by Dog" applies within the session and at private venues or public premises (rented from a third party or owned).

All instances of accident or injury must be reported to the instructor at the time they occur.

York Mantrailing cannot be held liable for any losses of any kind that arise from this contract or the provision of our services save for death or personal injury caused by negligence. This clause does not attempt to avoid any liability which cannot be excluded by law.


7. Length of the session

The session will be either 2 or 3 hours and comprise of 2 to 3 trails. This will be made clear on the booking form.

However, the instructor will make a decision on each individual team as to the physical and psychological capability of each dog. The instructor will act in the best interest of the dog and can therefore order a rest for a dog or put a halt on further training sessions.

If the client is late for the session, it is their own fault and the instructor will not stop/pause the session because of this. The client is not eligible to make up for any missed hours/days or get a reduction of cost because of such.


8. No guarantee of success

While any handler and dog can book onto the session York Mantrailing will not guarantee any success during or after the session.


9. Copyright

All the copyright is reserved by York Mantrailing. This includes - but is not limited to - material, videos, pictures, texts. Information in any form, provided during a session, in its original form or modified, can only be used/published with written consent from York Mantrailing. Publication of voice recordings and videos of any session by the client or others have to be permitted by York Mantrailing.


10. Non-competition clause

Any individual participating in introduction courses, seminars, workshops, instructor courses, trainings or any other services that are offered by any of the Mantrailing UK Ltd instructors (or head instructor), agrees not to conduct/hold/offer such or similar, to the general public or another business or third parties within the United Kingdom. This includes Mantrailing UK introduction courses, Mantrailing UK seminars, Mantrailing UK workshops, Mantrailing UK trainings within two consecutive years after the event. ONLY with written consent of the Mantrailing UK Head Instructor can this agreement be changed.


11. Pictures and videos

York Mantrailing reserves the right to take pictures and videos during a session. Every participant herewith agrees for these to be published on the website, social media or written form. Participants are not allowed to take pictures, videos, etc. without the consent of the other participants and York Mantrailing. Participants are NOT allowed to publish any pictures, videos, voice recordings, text, information gained in any way.

If you do not want to be filmed or photographed (or your dog), you need to let York Mantrailing know in writing. The owner allows and consents for their dog to be photographed, videotaped, and/or used in any media or advertising by York Mantrailing without prior approval. All such photographs and videos etc. are the property of York Mantrailing.


12. General

These Terms and Conditions have been authored to assist our clients in getting the most they can from training with York Mantrailing.

Our terms and conditions may change over time. The terms and conditions apply at time of booking. Revised terms and conditions apply to subsequent bookings.

By booking a session or attending a session run by York Mantrailing you agree to be bound by these terms and conditions.